Upcoming Training Sessions
September 17th & 18th
UDS Webinar – To Script or Not to Script
October 8th & 9th
UDS Webinar – Words We Use – Staying on Track
October 15th or 16th
UDS Sales Manager Boot Camp
November 12th & 13th
UDS Webinar – Diamond Finish Ceramic on Every Vehicle
December 9th through 13th
UDS F&I Certification Class
Training – F&I Certification Programs
UDS offers two certification programs designed for a total F&I educational experience and an ongoing understanding of current rules and regulations. Each involve video and/or written examinations to validate learning success.
Comprehensive F&I Certification
This is a comprehensive five (5) day certification session which presents a complete F&I foundation for those new to the business. It includes 10 modules important to the responsibilities and activity of a professional F&I manager.
This session seeks to create a stream of qualified F&I professionals, knowledgeable management, and dealers of the future. As part of our overall development plan, it also serves experienced individuals that may find advantage from revisiting the fundamentals of the F&I function.
F&I Ethics and Compliance Certification
We will review all the temptations that Business Managers face everyday and how to overcome them. Compliance and Disclosure are big words in our industry today that were created by us. Let us show you how to greatly reduce chargebacks and enhance your C.S.I. scores through knowledge of the current local, state, and federal regulations. We will also share some free resources available to keep ourselves up to date and knowledgeable about the changing world of automotive finance. Every professional Business Manager should attend this workshop.
Modules to be covered in this program include:
- Advanced Management Skills
- Control Through Finance
- F&I Protection Products
- Gaining Commitment
- Lender Relations
- Keys to Leasing
- AutoMenu® Presentation Skills & Techniques
Highlights of this program include:
- Knowing Right from Wrong
- Why Compliance Matters
- Ethical Behavior
- Rules and Regulations
- Federal Regulators (CFPB, FTC, DOJ and more)
- Compliance Checklist