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Dealers Choice Awards

F&I Training
1st Place - Diamond Award
2005 - 2018

Compliance Training
2016 -2018 - Platinum Award
2015 - Gold Award

Training Calendar

Click Here To Visit Our
Training Calendar

June 2018

Your Vote Counted... And We Thank You!

Vote Now

The votes in the annual Dealers' Choice Awards, have been tallied, and UDS wins big again! And that is thanks to you, our valued partners.

UDS has now been voted as the #1 F&I Training provider for a record fourteen years in a row! We also continued our winning streak as a top Compliance Training provider four consecutive years! And all that winning means you win too! By partnering with UDS, together we will continue to drive your F&I performance to new levels.

As one of only a few companies to be awarded in all fourteen years the survey has run, we feel very fortunate to have received your vote.

We value you, our dealer partners and thank you for supporting UDS. Thanks for making UDS the most awarded F&I Training and Development company in North America! 

*Click Here To View Our Oficial News Release

View The Dealers' Choice Awards Results Page Here >>>

Recalls: Good For Business!

Is it just me or does it seem like the rate of vehicle recalls has been accelerating in recent years? While recalls can create a negative perception of vehicle quality as they highlight vehicle equipment failures, they also present a uniquely positive perception of protection options with regard to potential vehicle equipment failures. Think about that for a second.

Think back (many) years ago when vehicles were designed and operated as purely mechanical machines versus the highly technical and complex machines they are today. How can the shift to technology and software become a selling point for you in the F&I office when presenting a vehicle service agreement? Many would argue that vehicles today are more reliable than those of the past, which might be true, but what are the consequences of a failed part or component? We have to understand that service technicians today are no longer vehicle repair specialists, rather experts in diagnosis and replacement. This has increased the average cost of a breakdown dramatically. Fixing just one of the dozens of control modules (think computer chips) found in vehicles today is just not possible. Replacing is the only option and that gets expensive.

Take some time today and do two things that will drastically improve your VSC sales rate.

  1. Search for recent recalls. Take note of two things; One, the sheer number of recalls and how many vehicles are affected, and two, the type of components that are failing.

  2. Get to know the vehicles you are selling at your dealership. Educate yourself on the various control modules and what they are responsible for in that vehicle.

For additional details, please contact your UDS Representative.


F&I Product Pricing

When it comes to pricing your F&I protection products, how much is too much?

We often see dealership management push F&I product pricing that might seem excessive and be cause for concern. While we understand maximizing profit opportunity and not wanting to miss out on a single dollar, we also understand that as retail price points push upwards, and profit margins expand, there are two topics that throw up the caution flag. Those are ethics and compliance and price elasticity.

Ethics and compliance has been thrust to the forefront over the past decade plus with extra scrutiny in recent years to pricing. I think we all understand that being reasonable with regards to setting retail price points on products is paramount and really boils down to one thing: Is it justifiable or gluttonous?

Price elasticity is a whole other animal. Analyzing your product offerings and establishing price optimization is a science. Price elasticity of demand essentially determines at what price point you would maximize sales and profits together. For example, if you raise the price of a product by $50, you may lose sales and not even realize it. Conversely, if you lowered the price $50, you may gain sales but not enough to make up for the lost margin.

The point of this article is to have a basic understanding of why we offer a menu of valuable protection products in the first place. Sure, immediate profit is one, but enhancing the customers ownership experience and tying them to your dealership is another, possibly more important, reason.

So let's be sure we are pricing our products to maximize sales so as many customers as possible can enjoy the many benefits of these great programs.

Next time the topic of product pricing comes up, just think about how much is too much, and understand that the higher you go could be deemed unethical and could be costing you sales and profits

For additional details, please contact your UDS Representative.

UDS Training Calendar

Upcoming UDS Training

[UDS Webinar Series]

This webinar is offered several times. Select the date and time that works best for you.

Tuesday, July 19th - 12:15pm - 12:45pm (EST)
Wednesday, July 20th - 12:15pm - 12:45pm (EST)

This webinar examines: 

- The positive impact cash deals can have on your production. 
- How to identify the best cash conversion opportunities. 
- Strategies to open the cash buyers mind to other options. 
- Selling products on true cash deals. 

Don't miss it - Click This Link To Register today!

[UDS Webinar Series]

This webinar is offered several times. Select the date and time that works best for you.

Tuesday, August 7th - 12:15pm - 12:45pm (EST)
Wednesday, Augut 8th - 12:15pm - 12:45pm (EST)

In this webinar we will review: 

- Objective F&I skill assessment. 
- Skills needed outside of the menu presentation. 
- Mastering all the tools at your disposal. 
- How to be an F&I Ninja.  

Don't miss it - Click This Link To Register today!

Comprehensive 5-Day F&I Certification

Mark your calendars! Our next award-winning F&I Certification program will be held at UDS' Training Center the week of:
August 6-10, 2018

This session is designed to create the next generation of qualified F&I professionals. Perhaps you have a current manager that has never been through a formal F&I School, or you are in need of a qualified backup – this is the school for them!

For over 36 years, UDS has been a market leader in F&I Training, and has been voted top F&I Training Provider in the nation for the past 14 years.

Click Here For a Detailed Course Overview.

Call for registration and full details: 800-282-1154



United Development Systems, Inc.
P.O. Box 8150 - Clearwater, FL 33758
(800) 282-1154 - (727) 507-8200

© United Development Systems, Inc. All Rights Reserved.
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