Upcoming Training Sessions

June 19th & 20th
UDS Menu Disclosure Boot Camp

July 9th & 10th
UDS Webinar – Product Masters

July 18th or 23rd
Increasing Ancillary Product Enrollment

August 6th or 7th
UDS Webinar – Sharing Stories Increases Enrollment

August 14th & 15th
UDS Menu Disclosure Boot Camp

Learn more about UDS, and our industry, in the latest news…

Press Releases

May 15, 2019

DAYTONA BEACH, Fla. — J. Scott Penny, chief acquisitions officer of Brown & Brown Inc., and Randy Crisorio, the owner of United Development Systems Inc., announced that Brown & Brown of Kentucky Inc., a subsidiary of Brown & Brown Inc., has acquired substantially all of the assets of UDS.

Since its founding by Crisorio in 1982, UDS has been a leader in the F&I performance and compliance management segment, particularly among auto dealers in Florida and the Southeast. Crisorio and the UDS team have been recognized by the F&I industry over multiple years, including a record-long stretch of top honors in the F&I Training category in the annual Dealers’ Choice Awards.

Executives said the UDS team, which includes vice presidents Jeff Crisorio and Brian Crisorio, will become part of Brown & Brown Dealer Services, which operates under the leadership of Mike Neal, president of Brown & Brown of Kentucky Inc.

“Randy, along with his sons Jeff and Brian, has established UDS as an industry recognized leader in F&I training,” Neal said. “The UDS team gives us an established presence in Florida and the Southeast. Also, the UDS training and technology resources will enhance our national platform to service our dealer partners across the country. We are excited about what our new UDS teammates bring to Brown & Brown Dealer Services.”

“On behalf of the entire UDS team, we are excited to join and collaborate with the expanding Brown & Brown Dealer Services group,” Randy Crisorio said. “Brown & Brown continues to pick winners, placing the team at the spear of the F&I industry delivering dominant performance for dealer customers. This union expands our footprint and product offerings making Brown & Brown an excellent choice for franchise dealers.”

January 17, 2019

CLEARWATER, Fla. — United Development Systems, Inc. (UDS) adds expertise with the addition of Doug Fiore to its growing development team.

“Doug has spent over 30 years in the automotive retail environment, with the bulk of that time spent training and developing front-end retail operations,” says Randy Crisorio, UDS President. “Adding the wide scope of knowledge Doug brings, specifically in technology, further enhances our ability to deliver on our value proposition,” adds Crisorio.

Doug has enjoyed a highly successful career where, after enjoying more than a decade on the retail side, he transitioned to the service side. He has led development teams in the F&I space, both with independent and factory providers, and ultimately branched into lending and, most recently, technology, as the National Desking Manager with Route One.

In keeping with the F&I Performance objective of UDS and the importance of desking to delivery, Doug will have a wide-ranging interaction with UDS Dealer Partners throughout the Southeast.

For more information, please contact Brian Crisorio at (800) 282-1154 or visit

Diamond – F&I Training
Rated #1 2005 through 2018

Platinum – Compliance Training
2016, 2017, 2018

Stay informed with our F&I RoadMaster e-Newsletter and Published Articles.

UDS creates and distributes a wide-range of articles to help further the F&I profession and inform individuals interested in perfecting their craft. Below are links to various published articles, including our monthly eNewsletter – RoadMaster. You can subscribe to our eNewsletter on our Contact Page >>>

Learn more about UDS through our Marketing and Advertising.

Find additional resources with these helpful Industry Links.